Description

Ideal candidate must be self-motivated with a proven track record in working on ITSM using ServiceNow

Having an experience in ServiceNow administration especially on ITSM instance

Able to Understand customer requirements and work on requests

Experience with implementation of ServiceNow ITSM modules - Incident Management, Problem Management, Configuration Management, Change Management, Knowledge Management, etc

Experience in managing workflows of Medium to Complex in nature

Has working experience on Instance Upgrades and Patches for multiple customers

 

Education

ANY GRADUATE