Ideal candidate must be self-motivated with a proven track record in working on ITSM using ServiceNow
Having an experience in ServiceNow administration especially on ITSM instance
Able to Understand customer requirements and work on requests
Experience with implementation of ServiceNow ITSM modules - Incident Management, Problem Management, Configuration Management, Change Management, Knowledge Management, etc
Experience in managing workflows of Medium to Complex in nature
Has working experience on Instance Upgrades and Patches for multiple customers
ANY GRADUATE