Description

  • 5 yrs. of hands-on development experience of ServiceNow ITSM
  • Experience with integration between ServiceNow and other systems/platforms using both mid servers and cloud to cloud.
  • Experience working with Web Services Integration (SOAP, REST) and any bi-directional, automated integration between two systems. ITSM Integration Hub, REST API Experience
  • Deep understanding of the ServiceNow CMDB and all related processes
  • Knowledge of all aspects of ServiceNow scripting including Business Rules, Client Scripts, UI Builder, Scripted REST APIs, and Script Includes
  • Ability to create technical design documents and user documentation.
  • Good Communication skills
  • Participate in the development of business requirements ensuring a thorough understanding of business needs and processes.                                                                                                                
  • Conceptualize, design, code, and test ServiceNow solutions that deliver new system capabilities, system enhancements or defects.                                                                                                          
  • Standard ITSM development , change requests (service catalog), release management, and knowledge management, design, code, and test ServiceNow solutions that deliver new system capabilities, system enhancements or defects.                                                                                                                
  • Collaborate with fellow team members to improve the quality and scalability of supported systems and provide recommendations.

Key Skills
Education

Any Graduate

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