Must Have Skills
" Current ServiceNow Certified CSA or CIS-ITSM
" 5+ years of ServiceNow IT Service Management (ITSM) experience
" Has significant experience and success in Sr. architect / developer roles for medium to large enterprise ServiceNow environments (preferred experience in Healthcare sector)
" Self-motivation with ability to work independently in a virtual environment
" Collaborative working style with the ability to work cross-functionally to deliver exceptional client services
" Experience working on an Agile delivery team
" Experience with integration patterns and utilizing REST APIs within ServiceNow and external applications to integrate data and processes
" Strong Client and Server JavaScript development experience within the ServiceNow platform
" Adherence to regulatory/technical governance and policies
" Strong understanding of ServiceNow platform best practices
Nice To Have Skills
" A degree, preferably in Computer Science, Information Systems Management, Engineering, or similar discipline; supported by experience in a similar technical environment
Scope
" Come prepared with best practice content for meetings/workshops/sessions aligned to scope of services
" Act as a technical consultant for requirements gathering sessions with Customer stakeholders
" Contribute as required to create a backlog of customer defined stories
" Design solutions for the story backlog
" When required, configure and develop solutions from the story backlog
" Perform unit and functional testing on stories and support customer UAT break/fix
" Refine functional testing steps as required when performing peer reviews
CSA, CIS ITSM, SERVICENOW, HEALTHCARE, REST API, JAVA, JAVASCRIPT, UAT
ANY GRADUATE