Description

Job Description:
Roles & Responsibilities:

  •  Service Now experience is a must – has to engage the stakeholder, be able to decide whether a requirement is out of the box or to be customized and negotiate accordingly.
  • Take ownership of the ServiceNow projects delivery – scoping, design, implementation, user training and value realization.
  • Effectively communicate and manage the project stakeholders.
  • Understand product roadmap and come up with POC/Proposal.
  • Technical assistance for the project team
  • Hands-on training needs on newer modules related to ServiceNow
  • Execute PoCs for Comcast ServiceNow requirements like Chatbot etc.,
  • Priority access to latest offerings from ServiceNow, exclusive access to ServiceNow portals, study materials and best practices
  • ServiceNow CoE setup for Comcast
  • Generic Managerial Skills
  • Education Engineering

Technical/Functional Skills:

  • ServiceNow ITSM, CMDB


 

Key Skills
Education

Any Graduate

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