Servicenow

Job Description- Role name: Developer Role Description: " Technical expert in ServiceNow with a minimum 5 years working experience as Developer and 8 years overall in IT. " Bachelors degree is highly desired. Equivalent combination of education and experience may be substituted in lieu of degree. " Experience implementing ServiceNow modules: Incident Management, Problem Management, Service Catalog Management, Reporting & Analytics, and Change Management. " Understanding of ITIL v3 and its components. " Expertise in ServiceNow scripting including JavaScript, AngularJS, Bootstrap, jQuery. " Expertise in Web technologies (Web Services SOAP/REST, XML, HTML, CSS, HTTP, etc.) " Good knowledge on building scripted web services. " Hands on experience with working on 2 or more end-to-end integrations. " Good understanding on various authentication methods used for integrating ServiceNow system with other tools. " Hands on experience on Workflow automation tools such as Flow designer, Integration hub etc. " Proven knowledge on RPA tools like UiPath. " Experience with software development methodologies such as Agile. " Understanding of Enterprise IT Architecture and Knowledge of system design and development used within Service Oriented architecture. " Strong analytical, problem solving, organizational and planning skills. " Customer engagement with strong personal skills to build and maintain collaborative relationships between business stakeholders, IT service owners and Service Designers. " End user support including troubleshooting, root cause analysis and permanent resolution of system issues. " Ability to multitask and manage time effectively amongst multiple priorities. " Ability to communicate to all levels of end users, customers, service designers and Management staff. " Ability to work on a cross-functional team to design and implement scalable and sustainable systems. " Demonstrated writing skills for creating job aids, functional, design and configuration specifications. Competencies: ServiceNow Experience (Years): 8-10