About the job
ServiceNow RPA Developer1
Key Responsibilities
Bot Development: Design, develop, and implement RPA bots using ServiceNow's RPA Desktop Studio.
Process Analysis: Work with stakeholders to analyze business processes and identify automation opportunities.
Integration: Integrate RPA bots with various applications and systems to streamline workflows.
Documentation: Create detailed documentation of RPA solutions, including process maps, technical designs, and user guides.
Testing & Quality Assurance: Conduct thorough testing of RPA bots to ensure accuracy and reliability.
Maintenance & Support: Provide ongoing maintenance and support for deployed RPA solutions, addressing any issues or enhancements.
Collaboration: Work closely with cross-functional teams based out of India and US, including IT, business analysts, and project managers, to deliver successful RPA projects.
Feedback & Improvement: Collaborate with other RPA developers across the organization to gather feedback and work towards addressing them to maximize the benefits of ServiceNow RPA offerings.
Required Qualifications And Skills
Bachelor's degree or higher in Mathematics, Computer Science, Engineering, or a related discipline
4-6 years of working experience in Technology Consulting, Software Support, or a related field
3+ years of working experience with designing and developing RPA bots using ServiceNow RPA hub
Exposure to SAP and Web applications
Hands-on with at least one of the coding languages - C#, Java and .net VB
Familiarity with programming (including scripting /coding using JavaScript), SQL and relational databases
Develop detail As-Is Process Description - PDD (Process Description Document), Detail To Be Automated Process Description - SDD (Solution Design Document)
Proven track record of successfully delivering RPA projects from inception to deployment
Strong understanding of RPA principles and best practices
Work with business and technology teams and assess automation solution feasibility
Experience with developing and maintain applications on ServiceNow Platform using tools like flow designer, app engine studio, etc will be a big plus
Knowledge of Python, ML, tools/techniques will be preferred
Bachelor's degree or higher in Mathematics, Computer Science, Engineering