JD for ServiceNow Specialist
• ServiceNow Techno functional lead with 10+ years of experience in Servicenow
• Proven experience in implementing and configuring ServiceNow FSM solutions.
• Strong understanding of field service management processes and best practices.
• Experience in conducting thorough requirements gathering sessions, to capture business requirements and translate them into functional specifications.
• Experience in configuration and development within the ServiceNow platform to build custom features and functionalities required for efficient field service management.
• Experience in integration of ServiceNow platform and FSM modules with other 3rd party systems/applications using various channels (SOAP, REST APIs, scripts, etc.).
• Experience in configuration and development of ServiceNow Mobile App
• Configuration and deployment of MID servers
• Proficient in JavaScript, HTML, Powershell and other scripting languages.
• ServiceNow certifications related to FSM is a plus.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively in a team environment.
Any Graduate