SFDC Architect

Roles & Responsibilities

Technical Solution Lead for CRM Platform

 

• Ownership of all technical aspects of a Salesforce Enterprise Service Cloud implementation, including custom code, systems integrations, 3rd party applications, and AppExchange products.
• Provide thought leadership in technical areas of expertise to promote a best of breed culture.
• Ability to research solutions, assess options, and formulate proposals for ways to solve requests from business partners.
• Manages and recommends changes to integrations between Salesforce and multiple other platforms and technologies.
• In collaboration with other team members, provide a vision for the CRM platform and identify gaps in business processes that could be addressed with Salesforce solutions.
• Identify skills and roles needed for technical projects and participate in vendor selection and/or hiring of team members.
  
   

Technical and Solution Architecture 

 

• Directly accountable for the conversion of product requirements into an architecture and design that will become the blueprint for the solution being created.
• Lead conceptual and technical solution design for assigned features improvements to meet business requirements while ensuring compliance with established architectural principles, standards, and processes.
• Responsible for matching business process and automation requirements to the capabilities of Salesforce, including, but not limited to, managed and unmanaged packages, complex data model, integration, role hierarchy, sharing and security model Salesforce Development and Reporting
• Develop end to end Salesforce solutions using Configuration and Customization - APEX Class, Triggers, Visualforce pages, Lightning components etc.,
• Perform hands-on configuration and development as needed, and roll-up your sleeves to resolve technical issues.
  
   

Supervisory Responsibilities

 

• May coach and mentor less-experienced analysts and act as team leader on systems projects.
• Present, communicate and articulate effectively to all levels of the organization (including technical and non-technical audiences, Senior Leadership, VPs, and C-level executives.
• Architecting and designing frameworks.
• Development methodology.
• Completing design artifacts using UML.
• Project management and organizational skills.
• Vendor interactions skills; provide input to contract negotiations.
• Ability to resolve interpersonal and technical conflicts.
• Knowledge and understanding of prototyping and methods of implementation.
• Ability to provide input to business processes and translate them into technical requirements.