Description

Job duties include:

 

●    Determine business needs via consultation, business analysis, and targeted observations and provide out-of-the-box solutions as per client requirements.

●    Involve in the entire software development life cycle (SDLC) activities of the project including, requirement gathering, development, testing, and support operations.

●    Compile and assess user feedback to recommend and improve existing software products.

●    Create technical specifications and document application functionality as a reference for future maintenance and upgrades.

●    Develop custom applications and integrations using Apex, Visualforce, Lightning, and other Salesforce technologies.

●    Prepare End User Manuals and conduct workshops and training sessions on new software or other systems for employees who will be using them on a regular basis.

●    Provide post-implementation support and resolve critical and high-priority tickets as per the SLAs.

●    Participate in a tight-knit engineering team employing agile software development practices.

Education

Any Graduate