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Background

Diversity, Equity and Inclusion are core principles at UNDP:  we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a ‘leave no one behind’ approach to our diversity efforts means increasing representation of underserved populations. People who identify as belonging to marginalized or excluded populations are strongly encouraged to apply. Learn more about working at UNDP including our values and inspiring stories.

UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.

The United Nations Development Programme (UNDP) Unit of Information and Technology Management (ITM) in Copenhagen is responsible for supporting UNDP Country Offices around the world with ICT and Green Energy solutions. Our Unit offers a stimulating and versatile internship in an international environment with contact to various partners from some 166 countries with UNDP presence. We are a team who work in a dynamic and informal atmosphere, and we expect our interns to become vital members of the team.
As an intern, you will be given tasks and opportunities that have a direct global impact on the development efforts of the international community. The UNDP/ITM internship programme enhances the academic life experience of passionate students as interns and empowers them to become socially responsible, innovative, and environmentally conscious leaders of tomorrow. We bridge the gap between textbook learning and real-life industry experience by taking interns behind the scenes of the world’s leading clean energy and sustainability initiatives, while learning to take into consideration the local context.
By being part of our dynamic unit, you will also gain worldwide connections with other top-talented interns and UN staff from other agencies. Our office is located at UN City in Copenhagen giving you the opportunity to interact with people outside the UNDP ITM Unit.

Duties and Responsibilities

• Support online collaboration tools and business process automation solutions for UNDP Country Offices within the collaboration platform (Microsoft SharePoint and Office 365);
• Assist in the development of corporate dashboards and applications using PHP Framework, Microsoft PowerApps and PowerBI for business intelligence and processes automation with new and evolving cloud-based functions;
• Provide support in expanding and refining existing tools used in the implementation of Green Energy Projects implemented by Green Energy Team;
• Support the collection, consolidation, and analysis of data for project-tracking, and data visualization using Excel, PowerBI, and other business intelligence tools. Contribute with innovative perspectives to improve online reports and dashboards for internal and external use;
• Assist in elaborating and cleaning data gathered via IoT devices installed in UNDP Country Offices by using Data Science principles;
• Participate in translation of user requirements into UML Diagrams. Support the development of quality software practicing international coding standards;
• Assist in researching alternative tools for enhancing internal communications and tracking, such as chatbots in MS Teams, decision-making assistance tools through various Office 365 tools (Flow, Forms, PowerApps, etc.), and information design (data visualization);
• Creatively support the development of new projects for innovative collaboration and business process automation systems and tools to be disseminated to UNDP offices as best practice for improvement of operations and business efforts;
• Support and continuously innovate/improve (Kaizen Concept) the existing operating procedures, instructions and templates from best practice and then disseminate them through the user community liaising with the communications team;
• Promote the ITM’s overall ICT strategic framework and work plan pertaining to the minimum ICT standards, infrastructure, and connectivity dimensions;

Duration: 6 months (3 February - 31 July 2025) 
 

Competencies

• Technological expertise: Has interest and understanding of software engineering and software development
  lifecycle
• Innovation: Has interest in developing smart solutions for UNDP, focusing on ICT services. Promote a client
  service-oriented culture within the unit, connecting the new upcoming UNDP Digital Workspace strategy with
  current theories and practices in Design Thinking, Service Design, and Customer Experience
• Problem solving: Has good analytical skills in gathering and consolidating data for practical implementation
• Teamwork: Communicates effectively when working in a team, and can work independently with a proactive
  attitude and a goal-oriented mindset
• Planning and Organizing: Good in organizing and structuring various tasks and responsibilities, and
  developing/creating technical documents/knowledge articles
• Collaboration: Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability
• Has interest and motivation in working in an international organization
• Commitment to continue learning: Consistently approaches work with energy and a positive, constructive
  attitude. Responds positively to feedback and differing points of view
• Delivery: Is a self-starter and initiative-taking person with a goal-oriented mind-set; good in organizing and
  structuring various tasks and responsibilities, effective when working in teams and independently. Promote
  ITM’s overall ICT strategic framework and work plan pertaining to the minimum ICT standards, infrastructure,
  and connectivity dimensions. The OIMT unit is ISO 9001:2015 certified. Our work is focused on high quality, continuous improvements, and customer satisfaction.

Required Skills and Experience

Education: 

Applicants to the UNDP internship programme must at the time of application meet one of the following requirements: 

1. Be enrolled in a postgraduate degree programme (such as a master’s programme, or higher); 
2. Be enrolled in the final academic year of a first university degree programme (such as bachelor’s degree or equivalent); 
3. Have recently graduated with a university degree (as defined in (1) and (2) above) in the field of IT Technician/Software Developer, Computer Science, Electrical Engineering and, if selected, must start the internship within one-year of graduation; 
4. Be enrolled in a postgraduate professional traineeship program and undertake the internship as part of this program. 

Experience:

• Experience or Knowledge in the field of IT Technician/Software Developer, Computer Science, Electrical Engineering is required
• Good knowledge of Microsoft cloud technologies (Office 365, SharePoint Online, Azure) and back-office platform (SharePoint, SQL) and frameworks (.NET, PowerShell, etc.) is an advantage
• Good knowledge of web-based development with one or more of the following platforms: PHP, JavaScript, or .NET. Also, has experience working with state-of-the art frameworks extending those platforms, such as jQuery, NodeJS, etc. is an advantage
• Knowledge and being a proficient user of Microsoft Office productivity tools is an advantage
• Knowledge or experience with specific Office 365 tools (or their consumer equivalents) such as MS Planner, Teams (Slack), Yammer (Workplace by Facebook), OneDrive (Drop Box, Google Drive), Power BI (Tableau), etc. is a distinct advantage
• Knowledge and understanding of DevOps and Continuous Integration is an advantage
• Good knowledge of Data Science principles and hands on experience with scripting language such as Python is an advantage
• Experience with relational databases (schemas, design) and XML is highly desirable
• Experience and ability in using business intelligence tools, for example: gathering, consolidating, and analyzing data from databases and reports, manipulating data in Excel (Pivot Tables and queries), Power BI, etc. is an advantage
• Experience and knowledge in “app” development with InfoPath forms and Nintex Workflows is an advantage
• Experience with web analytics tools (Google Analytics, Webtrends, Matomo, etc.) is an advantage
• Knowledge of HTML5, CSS, graphic design and web standards/best practices is an advantage
• Knowledge of Nintex Workflows, PowerShell, .NET platform, and/or C# programming is an advantage
• Knowledge and understanding of main Renewable technologies and relative relevant parameters are an advantage
• Interest in developing sustainable ICT solutions, focusing on modern ICT innovations that enhances collaboration within UNDP and with its partners is an advantage
• Ability to translate IT technology to business users and to non-technical language is an advantage
• Interest and understanding of customer-oriented service delivery, with focus on innovative enterprise ICT solutions, IoT solutions, collaboration and customer experience is an advantage
• Understanding of data management, including real-time/streaming data, data warehousing and data cleansing is an advantage
• Fluent in written and spoken English. Knowledge of other UN languages is an advantage

Conditions:

• In accordance with the UNDP Internship policy, UNDP interns are eligible to receive a monthly stipend, with the rate that varies depending on the duty location. The stipend will be paid monthly, and part-time internship arrangements are prorated accordingly. 
• Where an intern is financially supported by an institution, government or third party, UNDP will, subject to the rules of such institution, government or a third party, pay the intern the difference, if any, between the external financial support provided and the applicable UNDP stipend. 
• Where an intern is engaged in-person and is not financially supported by any institution or programme, such as a university, Government, foundation or scholarship programme, a stipend intended to help cover basic daily expenses related to an in-person internship, such as meals and transportation at the duty station, is paid by the receiving office (monthly “in-person” stipend rate is USD1,000). A remote reduced stipend (the rate is a subject to the duty station location) is intended to help cover expenses related to the internship, such as internet connections or other means to remain in contact with the receiving office, is paid by the receiving office. 
• Except for the stipend, all other expenses connected with the internship will be borne by the intern, sponsoring government or institutions. 
• Interns are not considered staff members and may not represent UNDP in any official capacity
• Interns are responsible for securing adequate medical insurance for the duration of their internship with UNDP and must provide a medical certificate of good health prior to starting the internship. UNDP will not reimburse the medical insurance of the intern. Any costs arising from accidents and illness incurred during an internship assignment will be the responsibility of the intern. 
• The purpose of the Internship Programme is not to lead to further employment with UNDP, but to complement an intern’s studies. Therefore, there should be no expectation of employment at the end of an internship. 
• UNDP accepts no responsibility for costs arising from accidents and/or illness or death incurred during the internship
• The intern is responsible for obtaining necessary visas and arranging travel to and from the duty station where the internship will be performed
• Interns are not eligible to apply for, or be appointed to, any post in UNDP during the period of the internship
• The intern must provide proof of enrolment in health insurance plan
• You are expected to work full time, but flexibility is allowed for your education programme
• Eligibility for residency and undertaking internship in Denmark

How to Apply? 

https://estm.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/20630/?utm_medium=jobshare

Do not miss out on this opportunity to be a part of this international team and apply by the deadline 20 October 2024, midnight (CET). 

Please note that only shortlisted candidates will be contacted and called for interview following the deadline. If you have any questions, please write to us via email address itm.internship@undp.org 

Applicant information about UNDP rosters

Note: UNDP reserves the right to select one or more candidates from this vacancy announcement.  We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.

Non-discrimination

UNDP has a zero-tolerance policy towards sexual exploitation and misconduct, sexual harassment, and abuse of authority. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.  

UNDP is an equal opportunity and inclusive employer that does not discriminate based on race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status. 

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