Software Engineer

ACCOUNTABILITIES Provides full design, planning, configuration, documentation, deployment and top-level support ownership of storage infrastructure technologies. Identifies design requirements and makes recommendations for capacity planning, performance optimization and future direction. Designs storage solutions per business requirements. This includes performing storage workload modeling for sizing, optimization and troubleshooting. Researches and compares system/OS features and works with vendors on system sizing for specific applications. Understands storage virtualization, data rationalization, workload automation, storage provisioning, Disaster Recovery and SAN Fabric management. Troubleshoots storage-related reliability, availability, and performance issues. Collaborates on and implements architecture recommendations to application integration, system administration, problem management, preventive maintenance, performance tuning. Identifies and eliminates performance bottlenecks and makes performance-related recommendations (hardware, software, configuration). Leads or participates in the software development lifecycle, which includes research, new development, modification, security, correction of errors, reuse, re-engineering and maintenance of software products. Manages or utilizes software that is built and implemented as a product, using best-in-class development process/lifecycle management (ex: Agile, Waterfall). Gathers business requirements and participates in product definition and feature prioritization, including customer usability studies. Performs competitive analysis for features at a product level scope. Leads the testing and fixing of new or enhanced products. Creates technical documentation of software products/solutions. Assists with the development and review of end user and technical end user documentation. Drives idea generation for new software products, or for the next version of an existing product. Protects Intellectual property by working appropriate legal elements (ex: procurement, patents, open source). Responsible for the delivery of products within budget, schedule and quality guidelines. Works with the team to develop, maintain, and communicate current development schedules, timelines and development status. Makes changes to system software to correct errors in the original implementation and creates extensions to existing programs to add new features or performance improvements. Designs and develops major functional or performance enhancements for existing products, or produces new software products or tools. Reviews requirements, specifications and designs to assure product quality; develops and implements plans and tests for product quality or performance assurance. RESPONSIBILITIES Contributes to the design and architecture of high-quality, complex systems and software/storage environments Prepares, reviews and analyzes software/storage specifications for products and systems Contributes to the development, review, analysis and implementation of test strategies for complex software products and systems/for storage products and systems Contributes to the development, test and integration of code for new or existing software of significant complexity involving multiple teams Provides the review, analysis and closed-loop corrective action for issues contributing to software/storage defects and business process problems Designs and implements software lifecycle and quality assurance methods for projects and products Presents accurate project status to senior leadership, at both a summary and detailed level Prepares technical documents used internally and externally to provide both summary and detailed technical information other teams require to complete projects and tasks

Technology company Digital
Software Principal Engineer

The Job:
-Will work closely with internal Moogsoft, application monitoring and infrastructure monitoring groups to identify key data sources which need to be bought into the Technology company Digital Moogsoft infrastructure
-Provide thought and strategic leadership in mapping the needed data elements in Moogsoft, and then work closely with SMEs from all the teams to build correlation rules to provide the most value to key stakeholders
-Will drive Moogsoft adoption across Technology company Digital by running regular training sessions with key stakeholders and continuously iterate on the implementation to adopt it in a way that fits the key stakeholders
-Conduct training sessions for internal teams on AIOps concepts, tools, and best practices
-Writes and maintains technical documentation

Requirements:
• A minimum of 3 years of experience with Moogsoft and/or related AIOps toolset
• Understands how AIOps solutions can be designed, implemented to enhance IT operations and incident management capabilities
• Collaborate with and guide cross-functional teams to integrate Moogsoft with existing data sources, systems and workflows
• Develop and refine strategies to improve incident detection, correlation, and root cause analysis. Drives Moogsoft rollout and adoption
• Excellent problem-solving and analytical skills
• Experience with lead observability solutions and monitoring tools
• Familiar with enterprise application architecture and hybrid deployments including on-prem and cloud connectivity
• Understands data integration patterns, formats and pipelines

Location: 100% remote
Duration: 2 years - possible extension and/or converstion but not guaranteed
 

Desired Skills and Experience

MOOGSOFT