Description

Responsibilities

  • Identify and track vendor KPIs against daily, weekly and monthly targets
  • Identify vendor and order growth bottlenecks and execute strategic requirements for sustainable future growth
  • Develop vendor productivity, profitability and performance insights and follow market trends closely to anticipate challenges and opportunities
  • Develop a cohesive strategy to execute strategic plans, including vendor retention, reactivation, and engagement activities
  • Develop and execute effective reporting and assessment tools to minimize risk and identify areas of improvement
  • Identify opportunities to develop and improve solutions and strengthen the overall Vendor experience and bring changes where necessary
  • Develop KPI dashboards, reports and presentations to set up monthly targets to achieve MoM business goals
  • Ensure necessary audits to maintain a healthy cutoff threshold for all KPIs so that it does not impact business growth
  • Work across teams to continually eliminate unnecessary processes and continually implement new ways to enhance the Vendor Experience

Requirements

  • Minimum 5 years of working experience with a Bachelors/Masters degree preferably in a quantitative field such as math, statistics, data science
  • Strong communication, presentation and organization skills
  • Ability to reduce complex and complicated information into clear ideas
  • Bias toward action and constant push for clarity and execution
  • High-growth operations or startup experience is strongly preferred
  • Excellent stakeholder management, consensus building, and project management skills
  • Ability to work collaboratively within a team environment
  • Experience working within the technology industry/start-up environment is a huge plus

Education

Any Graduate