Description

Responsibilities:

  • Monitor Production jobs and services on daily basis and any jobs/services failure need to report to the manager and IO team and need to do the analysis for failure.
  • Need to generate adhoc reports based on the request from client.
  • Need to do production deployment in off business hours coordinating with offshore development team.
  • Do the analysis on issues or incidents reported from production environment and provide details to offshore development team
  • Respond to client mails related to application withing half an hour after mail received.
  • Need to work with Operations/Business team to document the change requests and same need to share to manager and offshore development team

Education

Any Graduate