Sr. Business Analyst - RPA

Position: Business Analyst

Experience: 5-8 years of experience with minimum 2-3 years of Business Analysis experience in Healthcare industry

Qualification: Bachelor in Engineering/ B.E /B. Tech or required equivalent. Master’s degree is preferred but not mandatory

About Company: A global healthcare leader that helps people live more fully at all stages of life. Have portfolio of life changing- technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritional and branded generic medicines

General:

• Serve as a project driver and executer for various initiatives, working with program lead, technology, support, and customers of the platform as appropriate
• Sound knowledge of technology in terms of databases, API’s, client server architecture, software design tools and business process models.
• Lead information gathering sessions with business stakeholders to identify automation opportunities and document current/future state business processes including impact to Healthcare Business
• Works with delivery team to estimate the efforts to determine the timeframe and procedures for accomplishing tasks.
• Mitigating impediments that may impact successful team completion of release/sprint goals.
• Communicates with internal stakeholders to ensure teams are driving toward the necessary tactical and/or strategic solution to meet customer needs, communication status and buffers team from potential distractions
• Maintain understanding of Healthcare systems, tools, business processes and procedures to further develop process and system efficiencies
• Build positive relationships at multiple levels with key business partners
• Creation of product backlog according to business value
• Crafting drafts of epics and stories to seed product backlog to begin the refinement process
• Experience with Automation Platform and RPA tools like AA, UiPath, Blue prism, Python, scripting based or other source control and defect tracking tools.

Delivery:

• Facilitate Program Increment (PI), sprint planning and daily stand-ups.
• Actively participate in Business Process Improvement workshops conducted by customers to identify process issues and standardize process prior to automation
• Drive requirements definition, lead solutions discussion and planning best practices to solve tough problems
• Perform deliverable reviews against acceptance criteria
• Ensure CoE standards, best practices, toll gates and controls are automated, implemented and followed using platform capabilities
• To design and review To-Be processes based on knowledge of Automation tool capabilities, working with the technical team to arrive at optimal solutions.
• Oversee the implementation team and solution, which is managing E2E delivery and be the client SPOC

Primary Skills:

• Excellent consultative, listening, communication, and analytical skills; you can optimally and regularly lead, facilitate, and drive individual and group meetings
• Strong analytical, technical, and problem-solving skills are detail-oriented, and able to understand complex customer needs and translate them into user stories with measurable acceptance criteria
• Strong interpersonal skills, including the ability to work across the organization and interact, influence, and negotiate effectively with all levels of management and peers
• Customer-obsessed and have demonstrated a commitment to delivering frequent, high business value features
• Ability and desire to lead, direct, and empower team members without formal management authority
• Look for opportunities to innovate and take thoughtful risks to get the work done better and faster
• Ability to blend business analysis with technical skillset to develop efficient processes
• Must have enough technical background to be able to create proper functional requirements and detail specifications.
• Must be able to take direction well but work independently, have the ability to learn and assimilate information quickly.
• Ability to prepare standard and ad-hoc presentation decks in a timely manner on required topics, from high level functional overview to detailed technical overview of key data flows

Experience:

• Prior Business Analysis experience in systems development, product development and/or product/project management for healthcare industry.
• Expertise in various business analysis methodologies and techniques, including data analysis, use case development, story writing, user acceptance testing (UAT), and product documentation
• Expertise in prioritizing processes for automation by applying the right automation criteria and calculate ROI
• Strong agile / scrum background with a proven track record of working across multiple cross-functional global teams
• Proficient in MS PowerPoint, Visio, Word, Excel, Quadrant Mapping
• Strong knowledge on documentation of BRD, PDD etc.
• Experience with Jira or similar Agile backlog management tool such as Azure DevOps

Character:

• Excellent communication and relationship skills, especially the ability to articulate advanced technical topics; both verbal and written
• Strong technical leadership skills and ability to command respect at all levels of the organization
• Sincere passion for building great software and taking pride in the quality of your work.
• Time Management Skills - ability to prioritize tasks across multiple projects and work effectively under pressure
• Ability to come up-to-speed quickly on new technologies
• Self-motivated and self-disciplined
• Ability to craft solutions that address client’s business drivers and constraints.
• Ability to work effectively in both a team environment and independently, both with internal and external (partner) resources.
• Strong interpersonal and client communication skills.
• Attention to detail, the advancement of intelligent automation capabilities requires high degree of accuracy and quality