Description

Work Experience:

• Minimum six years of recent experience in eliciting, analyzing, specifying, and validating the business needs of stakeholders

• Conducting interviews to gather customer requirements via workshops, questionnaires, site visits, workflow storyboards, use cases, scenarios, and other methods.

• Translating and documenting conceptual customer requirements into functional requirements in a clear manner that is comprehensible to developers/project team

• Working with stakeholders and project team to prioritize collected requirements.

• Creating process models, specifications, diagrams, and charts to provide direction to developers and/or the project team

• Participating in the quality assurance (QA) process of developed functionalities

Technical Skills:

• Excellent listening, interpersonal, written and communication skills

• Excellent analytical, and creative problem-solving skills

• Proven experience with business and technical requirements analysis, elicitation, planning, monitoring, modeling, verification, and methodology development

• Ability to understand and document business and business processes • Highly skilled in solution evaluation

• Excellent facilitation and collaboration skills • Analytical thinking and problem solving

• Detail-oriented and capable of delivering a high level of accuracy

Strong customer service orientation

• Bachelor's degree from an accredited college or university is preferred

• Minimum of six years related work experience


 

Key Skills
Education

Bachelor's Degree