Experience in change management – should have been a part of atleast 5-6 change management implementations. Should have been part of end-to-end change management implementation lifecycle on a transformation program- Good to have global roll-out experience
- 3-5 years of experience in consulting/industry with primary focus on change management
- Experience in change management and employee experience in projects including stakeholder management, impact analysis, culture assessment, user engagement and readiness assessment
- Practical client experience including planning, design and delivery
- Delivering change management and training programs in a wide variety of contexts including ERP implementations and transformation change program
- Understanding of standard project methodologies and change interventions during project lifecycle phases. Nice to have experience on PROSCI or any other change management approach
- Good understanding on IT, HR, Finance functional processes and transformation in general
- Excellent skills with powerPoint, excel and analytical approach
- Ability to work and team with people across functions, sectors, geographies and cultures
- Good analytical, judgement, tact and decision making ability along with critical thinking skills
- Excellent oral, written and presentation skills
- Excellent time management skills to ensure ability to deliver work-products of the highest quality and overcome risk and issues to ensure timely delivery
- MBA is strongly preferred
- Strong oral and written communication skills, including presentation skills
- Technology driven change management experience (ERP systems SAP/Oracle/Workday)
- Willingness and ability to travel for client engagement
Role would involve the following:
- Leverage established change management methodologies and tools to execute the strategic plans and support implementation, execution and adoption of new ways of working
- Design and deliver effective change management strategy, approach and plans in conjunction with the project and client team for the transformation program
- Working with senior leadership (should be comfortable interacting with C-Level Executives) to create alignment in order to support program success
- Design and develop holistic change management strategies that articulate how change will be managed throughout the project lifecycle
- Identifying and deploying communication and stakeholder engagement tools and techniques
- Delivering programs that support agile/iterative transformation
- Conduct key change management activities such as stakeholder assessment, readiness assessment, impact assessment, communication design and execution, training plan design and facilitation etc.
- Design and deliver material utilizing the various channels of communications to drive awareness, education and engagement across organization
- Design, develop and roll-out communication strategy and materials
- Work with various relevant stakeholders to build change management understanding and ensure buy-in
- Drive continuous improvements to the quality and efficiency of the change management process
- Participate in internal YashNext initiatives, business development efforts including proposal development, client presentations, etc.
- Lead and contribute to internal practice and organisation development initiatives including culture building, internal community involvement, eminence, recruiting, whitepapers, etc.
- Continually improve frameworks and approaches along with development of tools and methods
- Participate in business development efforts, including proposal development, client presentations, etc.
- Mentor and guide a team of consultants to build change management skills