Sr. Business Data Analyst

 ● 8+ years of experience working with data and analytics with knowledge of statistics

● Highly proficient in SQL, Data Visualization software (Qliksense, Tableau, Amplitude), and Excel

● Excellent problem-solving and logic skills and end-to-end quantitative thinking

● Ability to manage multiple projects simultaneously to meet objectives and key deadlines

● Outstanding communications skills with both technical and non-technical colleagues

● Strong ability to tell stories with data, educate effectively, and instill confidence, motivating stakeholders to act on recommendations

● Proactive and inquisitive learner who seeks out and capitalizes on opportunities for change that enhance the business, rather than reacting to circumstances

● Strong organization, time management and task prioritization skills

● Ability to adapt and flex given changing environments and priorities

● Experience in a scripting language to automate and reuse code. Optional but encouraged: experience in prompt engineering to accelerate development tasks

● Experience in defining metrics and instrumenting data tracking

How you will lead

● Partner with Product and Operations leaders and other analytics teams to enable data driven decisions and key customer insights in the management and operation of our expert network.

● Collaborate across product management and engineering to ensure reporting solutions are scalable, repeatable, effective, and meet expectations for a variety of stakeholders.

● Define, implement, and standardize metrics, reports and dashboards leveraging state of the art business intelligence tools.

● Provide recommendations utilizing statistical model generation using multiple types of data, business knowledge, programmatic insights, and strategic assumptions when data doesn’t exist.

● Suggest ad-hoc analytic questions, contribute to decision making through opportunity sizing, and facilitate use of self-serve standard reports.

● Establish data quality standards, troubleshoot data validation, proactively identify issues, and see them to resolution.