Sr. Engineer

Basic Qualifications

Basic Qualifications: Bachelor's degree in Computer Science, Information Technology, or similar field or related work experience.

• 3+ years’ or progressively more in-depth experience in a role supporting and/or deploying enterprise-scale solutions which demonstrated strong analytical and problem-solving skills.

• 2+ years’ experience deploying and/or supporting systems and applications in a cloud environment, with Amazon AWS and Microsoft Azure strongly preferred.

• Proven expertise setting-up, operating, and tuning a variety of performance management and monitoring tools such as: AppDynamics, SiteScope, Splunk, New Relic, Grafana, etc.

• Proven experience working with multiple operating systems, including a variety of Linux distros, as well as containerized application deployment strategies such as Docker, ECS, AKS/Kubernetes, etc.

• Demonstrated understanding of how to configure and use code management, configuration, and deployment tools, including: Chef, Rundeck, Jenkins, git, github, Terraform, CloudFormation, Azure Resource Manager, etc.

• Demonstrated understanding of certificate management for a variety of solutions and use-cases, including SSL/TLS and client certificates, for both on-prem and cloud solutions.

• Demonstrated understanding of full-stack application operational concepts such as: Java applications & middleware, NodeJS, Angular, React, etc.

• Demonstrated understanding of computer networks and network infrastructure, including: HTTP, TCP/IP, SNMP, DNS, routing, switching, and load balancing.

• Familiarity with current software development lifecycle (SDLC) concepts and best-practices and CI/CD pipelines.

• Familiarity with IT Service Management (ITSM) processes, especially incident management, problem management, and knowledge management.

ITIL Certification is desired.

• Familiarity with problem analysis best practices, especially Kepner-Tragoe.

• Strong interpersonal and communication skills with a track record that demonstrates the ability to work effectively across a wide range of constituencies in a diverse corporate and client environment.

• Excellent organizational and time management skills that enable working in a fast-paced team that is self-motivated to independently complete tasks on multiple projects simultaneously.