Essential Duties and Responsibilities:
- Recommending, designing, and implementing new technologies to support VRS’ business initiatives
- Partnering with Security organization to remediate any vulnerabilities and ensure all assets are secure
- Monitoring and maintaining virtual environments to contain 400+ Windows and Red Hat virtual machines across Nutanix Acropolis
- Mentoring junior engineers
- Provide day to day operational support for VRS’ Arista LAN and Wi-Fi infrastructure
- Continuously improving processes and documentation for Infrastructure assets
- Expert level experience in routing & switching, Wi-Fi and network packet brokers to design, implement, and support our datacenter and campus networks.
- Supporting VRS business services by completing requests and resolving incidents in documented SLA timings; as well as following all change management processes
- Tranlsate complex business requirements and objectives into leaf-spine network solutions
- Ensuring security solutions, policies, and procedures are sufficient to meet and respond to threats to our data and endpoint infrastructure
- Assisting in streamlining project requirements, create test and implementation plans, as well as identifying potential gaps to ensure successful project delivery
- Develop and maintain a network infrastructure monitoring and alerting strategy
- Identifying automation opportunities within daily tasks and leveraging PowerShell or other scripting languages to automate repeatable tasks
- Balancing operational and project related activities, ensuring both are delivered correctly and timely
- Providing delivery of service requests through a ITIL based Service Management process
- Recommending and providing technical support processes, metrics, and SLAs
- After hours and weekend work may be required as situations arise.
- Other duties as assigned
Required Skills and Experience:
- Knowledge of system administration processes and best practices
- Ability to learn new technologies and assist others in learning new technologies
- Strong experience with network technologies such as Ethernet, VLANs, VxLAN, VPN, IP Routing, TCP/IP, OSPF, BGP, IPsec, MACsec, Multicast, QoS, Wi-Fi, VoIP, and 802.1X
- Expert knowledge within Active Directory and Group Policy
- Strong experience with Microsoft DNS, DHCP and DFS
- Experience with Arista (preferably) or other commercial Wi-Fi platform
- Extensive experience with data-center management, system security, and Nutanix hyper-converged infrastructure
- Excellent customer service and verbal communication skills
- Excellent written skills and desire to document network infrastructures
- Experience with working in an ITIL or similar service operational environment
Desired Skills:
- Working knowledge of Red Hat Enterprise Linux, Rubrik or similar backup architecture
- Palo Alto firewall experience
- Working knowledge of Public Key Infrastructure
- Citrix NetScaler or load balancing experience
- Experience working with a Network Access Control solution
Education and/or Experience:
Bachelor’s degree in business information systems or closely related field from a four-year college or university preferred and 8+ years’ experience in infrastructure operations and project delivery. Strong working knowledge of Commonwealth of VA Information Security Standard (SEC530) preferred.