About the job
Hi,
This is Nikhil Gabriel and I represent Donato Technologies Inc., a leading IT staffing organization. I am part of a team responsible for servicing our significant clients who are world leaders in providing their specific services/solutions.
I want to draw your attention to an open contract position, requirement details are given below:
Job Title: IT Production Specialist Sr
Job Location: 100% Remote
Job Duration: 12+ Months
Primary Purpose: To lead the flow of production system and process; to ensure production applications and processes are executed as designed.
Essential Functions and Responsibilities:
Researches and resolves complex technical problems or data discrepancies reported by clients.
Responsible for maintaining and upgrading corporate systems.
Acts as client support by identifying and responding to technical and non-technical issues or questions from internal and external customers.
Gathers data for the client documenting the overall system and how it works.
Works with development staff on creating and implementing production schedules.
Reviews and maintains updated user documentation as needed.
Specific Experience:
Four (4) years with IBM Sterling B2Bi/PCM required.
Two (2) years experience with Tidal TWA application experience preferred.
Two (2) years of AIX, Linux Server, and SFTP Server experience and two (2) years experience in Unix scripting and maintaining scheduled services preferred.
Two (2) years of customer service experience in claims management or insurance environment preferred.
Skills & Knowledge:
4 years of experience with IBM Sterling B2Bi/PCM required
2 years experience with Tidal TWA is preferred
2 years experience with Progress Messageway preferred
2 years experience UNIX/Linux administration/navigational knowledge preferred
2 years experience in UNIX SFTP and FTP server administration preferred
2 years experience working out of a ticket queue with defined SLAs required
1-year experience with SQL queries in Oracle and MS SQL preferred
Ability to maintain scheduled jobs in a high data flow environment
Knowledge of file encryption software (PGP & GPG)
Ability to work effectively in a high-change environment
Excellent oral and written communication skills, including presentation skills
PC literate, including Microsoft Office products
Analytical and interpretive skills
Strong organizational skills
Excellent interpersonal skills
Ability to create and complete comprehensive, accurate, and constructive written reports
Ability to work in a team environment
Ability to meet or exceed Performance Competencies
Education & Licensing:
A bachelor's degree from an accredited college or university is preferred.
Any Graduate