Required Skills:
Five or more years of experience as a Full stack Linux Systems & Application Support Engineer
Advanced knowledge of system architecture, network, Centralized Logging (ELK), and operational stability will help transform the way the teams operate today.
Strong Knowledge of Unix/Linux based systems, and experience troubleshooting applications running on these systems
Hands on Scripting & Programming in Python, bash, Ansible, YAML, etc.
Understanding of data parsing and regex syntax etc.
Good knowledge with Tomcat, MySQL/Percona support and SQL queries, RHEL, RabbitMQ, Elasticsearch, Logstash, Kibana, nginx, haproxy
CI/CD - Deployment pipeline experience (GIT, Jenkins, Ansible or equivalent technologies)
Understanding of HA design, cross-site replication, local and global load balancers, etc
Experience with Security Hardening & Vulnerability/Compliance, OS patching
Strong knowledge of performance monitoring, metrics, capacity planning, and management
Familiarity with Splunk, HP OMi/Infrastructure agents, APM/New Relic, Elastic Agent, Catchpoint, syslog events, SNMP events, Zabbix, ServiceNow, etc
Strong skills in creating documentation - engineering runbooks, support procedures, user onboarding and support documentation
Familiarity with Confluence and JIRA, LLM, Gen AI etc.
Data ingestion & enrichment from various sources, webhooks, and REST APIs with JSON/XML payloads & testing POSTMAN etc.
Hands on experience Elastic to monitor and manage critical applications and infrastructure
Influencing other teams and engineering groups in adopting AIOPS best practices.
Understanding of CMDB and asset relationships, topology maps, and alert enrichment
Strong data analytics and centralized reporting (ex. Grafana dashboard integration)
Any Graduate