Sr. SAP HCM/Payroll Functional Lead

AP Team Leadership experience across the Functional modules SAP ECC HCM Time and Payroll Monitor and manage daily ERP time and payroll support, IT services desk, and support functions to ensure optimal service to business partners. Work with Functional team members on service tickets to ensure they meet the Service level agreements. Maintaining high performance levels for service-related processes and implementing improvement activities wherever necessary Hands-on Experience working with one or more SAP Modules HCM, Payroll and Time. Work with technical team lead and HCM Lead to make sure the Functional Specification requirements are accurate. Ability to own initiatives, make recommendations and mentor team members when needed. Taking ownership of critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders for major incident reviews. Ensuring that systems, procedures, and methodologies are in place to support outstanding service delivery. Developing a deep understanding of projects to gain insights into the scope of service delivery. Taking accountability for service delivery performance, meeting customer expectations, and driving future demand Maintaining high performance levels for service-related processes and implementing improvement activities wherever necessary. Experience working with SAP Time, UKG Kronos Dimensions. Requirements: 10 years of SAP team leadership experience cross-functionally in HCM, Payroll, and Time Experience working with SAP Time and UKG Kronos Dimensions.