Job Role: Sr. ServiceNow Architect
Location: Remote
Required: TSOM, OMT, Platform Architect
Experience Required:
- 12+ years of experience in the ServiceNow Platform expertise.
- 7+ years of relevant experience in ServiceNow executing end to end technical Design and Architecture.
- Implementation experience with ITSM, CSM, TSOM, OMT, Integrations and expert In scripting, Custom App development experiences and ServiceNow platform expertise.
Job Description:
- Design and configure the platform architecture, hands on development experience in domain separation, Telecom domain, TSM and Order management for Telecom application specifically.
- Hands on experience in developing Scripts, Integrations with external systems for data from multiple sources.
- Experience in ServiceNow OMT application configuration.
- Experience in TSM (ITSM, CSM) applications in ServiceNow.
- Maintain deep, comprehensive knowledge of ServiceNow’s capabilities and offerings.
- Design and develop the Platform integrations and data architecture for the integrations.
- Proven experience as a key person leading the development and delivery of different ServiceNow product implementations.
- Architect and design solutions for complex business problems using ServiceNow best practices and standards.
- Deliver hands-on configuration, development, and integrations within different modules of ServiceNow.
- Familiar with ServiceNow features of Flow designer, Integration hub, UI builder, App engine, Process Automation.
- Knowledge about different cloud service providers like Azure, AWS, GCP and IAC provider tools like Terraform, Ansible etc.
- Understanding of DevOps principles and CI/CD pipelines.
- Logical thinking and problem-solving skills along with an ability to collaborate.
- Engaging presentation style, with the ability to control and manage multiple presentation scenarios.
- Have the drive and determination to learn and continuously share your knowledge with others.
- Recognize and develop opportunities to leverage ServiceNow as a platform.
Certification Required:
- Certified System Administrator.
- CIS is any one of ITSM & ITOM product suite is preferred.