Sr Systems Engineer - ETS, Linux

The Senior Systems Engineer will provide planning, recommendations and be responsible for maintenance of all hardware and software for SPE IT Infrastructure and successful execution of these strategies both internally and externally. In general, responsibilities will include any requirements regarding the infrastructure environment, from day-to-day systems administration to planning and management of the SPE Infrastructure.

Responsibilities:

1. IT Operations Support

• Day to day operations on life-cycle management of on-premises and cloud infrastructure, monitoring, and observability.

• Maintain / establish compliant infrastructure as code (IaC) automation best practices leveraging Terraform and Ansible continuous integration and continuous delivery (CI/CD) pipeline.

• Maintain core infrastructure platform availability and security.

• Be a key active participant in IT change advisory board to advise on production change impact, acceptance, and event management.

• Develop / maintain system and software configuration standards.

• Ensure and validate infrastructure backup and restoration.

• Identify, resolve, and escalate business issues as appropriate.

• Manage internal and external customer relationship.

• Manage after hours and on-call support.

2. Systems Engineering Support

• Life-cycle management of IT infrastructure in accordance with company governance, risk, and compliance (GRC) practices and processes.

• Maintain and manage infrastructure key performance indicators (KPIs) for IT business value metrics.

• Maintain and manage secure and compliant infrastructure in accordance with company policies.

• Maintain and manage SPE compute hardening on all support platforms.

• Manage outages, communications, identify root cause and resolve infrastructure within allowed service levels.

• Life-cycle management of documented operational procedures and policies.

• Collaborate with architecture team to refactor technology stack to increase productivity and efficiency.

3. Develop and maintain project plans for small to mid-sized systems projects

4. Provide oral and written status reports to IT management and customers

Requirements:

• 7+ years of experience as Linux/Unix systems administrator

• 5+ years of experience with virtualization technology (VMWare - vSphere, NSX, Cloud)

• 5+ years of experience with programming (Python / shell)

• 3+ years of experience with Infrastructure as Code (Ansible / Terraform)

• 2+ years of experience with hyperscalers (AWS, Azure, GCP)

• 3+ years of experience with the Citrix Platform

• 3+ years of Knowledge and experience with Networking, Storage Area Network (SAN), Microsoft Windows, Directory Services (Microsoft Active Directory / LDAP), Security and Identity (AAA), and Databases are a plus

• Red Hat Certified Engineer (RHCE), VMWare Certified Profession (VCP), and AWS Certified Solutions Architect (Professional or DevOps Engineer) area plus

• Bachelor’s degree preferred.

• High impact player.

• Strong interpersonal skills are required. Ability to work effectively with team members, clients, and other areas of the IT environment.

• Strong written and oral communications.

• Excellent problem-solving abilities, strong decision-making skills and make sound judgment decisions.

• Handle multiple tasks and be flexible in a fast-paced environment.

• Deliver on time.