System Administrator

Job Responsibilities: • The primary function of this position is to provide technical expertise and systems analysis to a dedicated team focused on system management, supporting them in their work to manage and support the Microsoft 365 environment. • Must have a working knowledge of configuring services, supporting, monitoring, and maintaining an enterprise Microsoft 365 environment. • Ability to manage and work on multiple products, activities, and projects as a project team member, occasionally as a project leader. • Works on moderately complex tasks, projects, activities, or support issues that require increased skill in multiple technical environments and has expertise in one product/system. • May coach more junior technical staff, functioning as a mentor to team members is encouraged and a benefit. Responsibilities include providing technical leadership in the design, development, and promotion of selected groupware strategies. • Responsibilities include providing technical leadership in the design, development, and promotion of selected groupware strategies. Skills Required for this Role: • Ability to define business requirements for the organization’s next generation of collaborative work tools • Collaboration skills in working with end-users to develop specifications for the development and implementation of groupware applications (e.g., Lotus Notes, Microsoft Exchange). • User story creation to better understand necessary system enhancement is a nice to have • Evaluates and recommends associated hardware/software solutions based on business requirements and user needs. • Actively involved in engineering and deploying various groupware applications such as team collaborative computing, Internet and wireless access, document sharing and next generation messaging clients. Education/Experience Required: • 3-4 years minimum of IT work experience in programming and systems analysis. • Experience with groupware/messaging technologies, tools, and relevant platforms (Microsoft Teams management).