Systems Administrator

Position Description:
• Resource will work within the Office of Information Technology-Systems Administration department. 
• Providing continued support, design, and delivery of Microsoft solutions to meet business objectives and technical requirements, to create effective knowledge sharing, collaboration, and workflow solutions to drive the effective delivery of M365 solutions to a multi-tenant platform. 
• This positions focus will be on Office 365, Security and Compliance, Exchange, MFA, ADFS, and all administration related parameters pertaining to Identity management within M365 environment. 
• Additional administration and technologies would also include Intune, Active Directory, LDAP, VIS, and other third-party software currently in operation within the OIT environment. 
• Has experience in SCCM and Intune platforms for deploying, managing, and providing solutions for client systems.

Skills Required: 
• Capable of building, deploying, and implementing solutions in SCCM and Intune for client solutions.
• Experience troubleshooting Microsoft products in relation to WSUS, Group Policy, Windows OS, Windows Servicing in and Enterprise scale.
• Work with the Microsoft 365 Product owners to assist in daily operations and issues pertaining to Microsoft 365 solutions such as E-mail, E-Discovery, Content Search among other Microsoft platforms to improve ways of working in the organization.
• Provide technical user support for incidents escalated from the helpdesk and resolve system and identity issues related to environment changes.
• Assist in the implementation of a Microsoft 365 roadmap, leveraging new platform innovations as they are released.
• Assist with the migration of content from various sources (servers, one drive, SharePoint etc.) to Microsoft 365 environment as designed.
• Provide assistance on configuration and policy implementation in regard to Microsoft portals and services which are authorized and managed by the department.
• Excellent interpersonal and communication skills and detailed oriented with the ability to switch tasks and self-direct to prioritize tasks.

Experience Required:
• Demonstrable experience in successfully supporting Microsoft 365 products.
• 5+ years’ experience with Microsoft 365 administration and configuration in multiple system environments.

Education Required:
• Bachelor’s Degree from an Accredited 4 Year College or University with a focus in Information Systems or equivalent experience.