Tableau Analyst

Tableau Analyst Role Description

• General Responsibilities
o Responsible for maintaining the Tech Ops Technology Tableau Dashboards
 Ensure dashboards are accurately reflecting Tech Ops Demand
 Iterate on ways to improve visuals and usability of dashboards
 Build new dashboards based on self-identified needs of the department and feedback from stakeholders
 Work with stakeholders to utilize dashboards in strategy and decision-making to leverage for call to actions
o Maintain Plan of Record builds for Epics that are pulled from Jira Align
 Epic specific builds that showcase milestones, dependencies, features, etc
 Program specific builds that showcase epics, milestones, dependencies, features, etc
o Maintain accuracy and integrity of data that feeds into the Monthly Portfolio Reviews and Quarterly Business Reviews
 Application metrics (Change Success Rate; MTTR;Up/Downtime)
 Security policy exceptions
 Architectural exceptions
• Meetings
o Awareness
 Monthly Portfolio Review – Meeting for VP and his Directors to review the last month’s metrics and exceptions
 Program Epic Syncs – Meeting for Epic Owners and Key Stakeholders to review Epics’ Lean Business Case and request Go or No Go decisions w/ Leaders
 Plan of Record Syncs – Syncs to review incoming demand requests and consider prioritization changes of existing demand to finalize the adjustments to the Plan of Record
 Quarterly Business Reviews – Prep the Tech Ops Technology slides for input into the QBR deck that will review the previous Quarter metrics and standing at the beginning of each Quarter
 SAFe events
o Active
 Weekly APMO Team Sync – Internal team sync
 Weekly Technology + Business Sync – Sync between key POCs on the business strategy team and Tech APMO team.
 SAFe events
• Key Tools:
o JIRA Align
o Tableau dashboard
o Office Timeline Pro+