Tech analyst

Required Skills : Specialized Knowledge and Skills Requirements ? Ability to visualize, articulate, and solve problems to make informed decisions. Organize and analyze a solution as part of a whole and its individual components. ? Responds well to change; handle multiple demands / priorities effectively; adapt to best fit with situation at hand; handle conflict effectively; collaborate; willing to accept new responsibilities; take initiative and be accountable. ? Matches business requirements to deliverables and validate that solutions achieve desired business result. Meet deadlines; Hold self and others accountable; proactive identification and management of risk; manage multiple work streams; work effectively across multiple groups (both internal and external). ? Solves problems promptly and effectively; learn quickly; develop new skills as needed; understand fundamentals of insurance, IT best practices, and technology; connect business problems to technical solutions. ? A foundational understanding of insurance principles is desirable. ? Proficiency in SQL for database querying and report generation. ? Practical experience with the Jira/Atlassian suite for project tracking and collaboration. ? Familiarity with Software Development Life Cycle (SDLC) methodologies and best practices. ? A nuanced comprehension of customer journey mapping, with strong problem-solving capabilities. ? Proficiency in the Microsoft Office suite, with intermediate to advanced skills in Excel for data analysis and visualization