Technical Analyst

Technical Analyst  

Job Description: Template:

As an IT Analyst you'll play a key role in developing, maintaining, and optimizing the technology systems that power cutting-edge products and services.
You’ll work closely with the team of developers, engineers, and business analysts – to employ your expertise in software development, systems administration, and database management and ensure our systems are secure, efficient, and scalable.

Objectives of this role

Conducting regular research and analysis to identify areas where technology can be employed to improve business operations.

Designing and implementing IT solutions for the organization's software and hardware infrastructure.

Analyzing software and hardware issues while providing timely solutions to maintain system performance.

Identifying and resolving technical issues and maintaining the security of the company’s computer systems.

Working with clients onsite and offsite to understand their technological needs and assist with their user acceptance testing processes.

Your tasks

Develop and document IT processes and procedures and create LLDs & SOPs for the company.

Conduct gap analysis, redesign business processes, develop roadmaps and proofs-of-concept.

Participate in testing efforts with QA teams, including the design and execution of an overall test strategy.

Establish strong relationships with key sponsors, stakeholders and team members by building trust and rapport.

Provide training and support to end users on new software and solutions.

Stay updated with the emerging trends and technologies in the IT industry.

Required skills and qualifications

Demonstrable expertise in various technical areas, including programming, network administration, software installation and configuration.

3+ years of experience in software development, database management, and Testing

Real world experience creating LLDs.

3+ years of experience and ability to demonstrate debugging skills

Strong analytical and problem-solving skills with organizational capabilities.

Experience with IT project management methodologies, such as Agile or Scrum.

Knowledge of database agile development technologies.

Preferred skills and qualifications

Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.

Self-starter with the ability to work independently or in a team.

Familiarity with cloud technologies (AWS, Azure, or Google Cloud).