NOTE: Genesys Engage, CTI Genesys, Core Java, Genesys Inbound Voice
Essential Skills:
Experience on IVR ( Interactive Voice Response)- Development experience using C#/Java
Experience on Genesys Composer
Experience in Interaction Routing and Designer (IRD)
Experience in Interaction Workspace (IW)
5+ years experience working as a Genesys developer
Experience on working with CI/CD
4+ years working with Genesys Cloud objects and Architect flows
Ability to identify opportunities to automate / streamline where applicable in overall solution
Desirable Skills: REST APIs, Salesforce, Genesys On-prem systems, SQL server, data table configurations using Genesys cloud
Any Graduate