Technical Project Manager

You Are

UST is searching for a Technical Project Manager who under guidance deliverS large and complex programmes within budget and schedule to meet outcomes as outlined.; adhering to defined processes and quality standards for a portfolio with TCV of $3-5 mil. Responsible for tracking operational and logistic decision making and implementing a robust governance model involving internal and customer stakeholders.

The Opportunity

 

• Collaborate with onshore and offshore teams to ensure application support activities are completed within the SLAs.
• Communicate project status, issues and risks timely to all stake holders, cross functional teams and managers.
• Track and ensure compliance of various metrics – such as SLA, MTTR, MTTA, MTBF of the application.
• Manage Operations and Support teams for a large cloud-based application.
• Own and manage major incidents in production and lower environments as defined by the customers. 
  
   

This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.

What You Need

 

• Passion to learn and adapt with new technologies as per project needs.
• Should have worked in client facing roles and have excellent communication skills.
• Strong technical background in Java based applications with proficiency in Microservices, REST APIs and Cloud
• Preferred to have experience in Siebel CRM and dealing with customer-based application platforms and infra.
• Understanding of GraphDB and GraphQL technologies and their usage
• Should be able to identify improvement areas, drive automation and transformation initiatives.
• Should be around 10- 15 years of total experience.
• Excellent skill set on analyzing, identifying, troubleshooting and rectifying application/infrastructure issues
• Strong knowledge of telemetry & monitoring tools such as Splunk, AppDynamics, Grafana, CloudWatch