Technical Project Manager

Technical Project Manager

Jonesboro,United States

Permanent

Skills

visio

Projects (Project Management)

About the job:

Scope: The Project Manager works with the Optus sales team, customers, technical experts and subcontractors to facilitate project rollouts and installations from start to finish. This includes reviewing SOWs, creating and maintaining project plans and schedules, scheduling technicians, documenting progress, ensuring all deliverables have been met and ensuring customer satisfaction.

Responsibilities:

Functional

Assist in the development and review of project SOWs

Develop project plans and schedules necessary for the successful completion of projects and rollouts

Negotiate, schedule and coordinate project resources as needed, leveraging our resources whenever possible

Place and\or coordinate equipment and material orders and shipments needed for projects

Manage project scope, create change orders when needed and gain customer approvals prior to authorizing additional work

Conduct conference calls with customers and vendors to update project progress and status

Able to estimate costs and take necessary action to keep projects on schedule and on budget

Gather all project documentation, deliverables and project costs to ensure proper costing and customer invoicing to complete a project

Assist with the development of internal process documentation and external customer documentation

Continually look for opportunities to improve the pre or post project\installation processes

Handles complex and long term projects

Work is managed at project milestones

Model appropriate behavior in regards to our' Core Values and Code of Ethics policies and supports our team approach to quality to drive us forward

Other duties or tasks as assigned by management

Requirements:

Bachelor's degree (BA/BS) or equivalent experience

3-5 years of project coordination or project management experience. Prefer experience in a progressive, technically oriented environment

Project Management certification (CAPM, PMP, or equivalent) or equivalent experience

Experience utilizing Microsoft Office products including Word, Excel, PowerPoint, Visio, Project and Outlook

Attention to detail and great organizational skills

Must be a team player with a positive attitude and able to demonstrate excellent customer service skills

This position requires the successful candidate to be able to multi-task, work within externally developed deadlines, and respond promptly and efficiently to change.