The Role:
We are seeking a detail oriented Technical Writer who can write documentation and help create supporting materials and artifacts in support of an API product that is used as part of a content licensing platform.
Tasks will include working with SMEs on the following:
- Reviewing and updating user documentation
- Drafting supporting materials such as a briefing document, sales collateral, and PowerPoints
- Assembling artifacts such as example files, schemas and Document Type Definitions (DTDs), available technical documentation, and other supporting materials
- Suggesting improvements on the website that houses supporting materials
- Reviewing existing use cases and documenting additional use cases
Qualifications:
- Bachelor’s degree in Technical Communication, Information Technology, or Business Management
- Strong documentation and writing skills including user documentation and web-based support
- Ability to take ownership for assigned tasks and deliver on schedule.
- Previous experience as a Technical Writer on Information Technology projects.
- Agile Experience – Should have previous experience utilizing Scrum.
- Familiarity with solving problems and cultivating cross-group collaboration.
- Sufficient familiarity with APIs and XML to be able to review and update technical documentation
- Ability to think creatively and drive towards innovative solutions.
- Demonstrated expertise in writing use cases sufficient for documentation.
- At least 6 years of technical experience in a software development program.
- At least 2 years of experience in m/UX design.
- Familiarity with Google applications and XML
- Ability to read technical documentation around API creations and general cloud concepts.