Description

The Role:

We are seeking a detail oriented Technical Writer who can write documentation and help create supporting materials and artifacts in support of an API product that is used as part of a content licensing platform.

 

Tasks will include working with SMEs on the following:

  • Reviewing and updating user documentation
  • Drafting supporting materials such as a briefing document, sales collateral, and PowerPoints
  • Assembling artifacts such as example files, schemas and Document Type Definitions (DTDs), available technical documentation, and other supporting materials
  • Suggesting improvements on the website that houses supporting materials
  • Reviewing existing use cases and documenting additional use cases

 

Qualifications:

  • Bachelor’s degree in Technical Communication, Information Technology, or Business Management
  • Strong documentation and writing skills including user documentation and web-based support
  • Ability to take ownership for assigned tasks and deliver on schedule.
  • Previous experience as a Technical Writer on Information Technology projects.
  • Agile Experience – Should have previous experience utilizing Scrum.
  • Familiarity with solving problems and cultivating cross-group collaboration.
  • Sufficient familiarity with APIs and XML to be able to review and update technical documentation
  • Ability to think creatively and drive towards innovative solutions.
  • Demonstrated expertise in writing use cases sufficient for documentation.
  • At least 6 years of technical experience in a software development program.
  • At least 2 years of experience in m/UX design.
  • Familiarity with Google applications and XML
  • Ability to read technical documentation around API creations and general cloud concepts.

 

 

Education

Bachelor's degree