Technology Project Coordinator - Agile

Position Description:
Contractor’s Role:
• A project management professional who consistently demonstrates the ability to manage diverse areas of responsibility while successfully providing exceptional service to stakeholders within a challenging environment with expertise and wide experience in client-facing consulting and project support services. The project coordinator will be part of a Program Management Office (PMO) for a large infrastructure technology program with 20+ workstreams.

Experience Level:
Level 3, minimum of 7+ years’ experience

Qualifications (must have):
• Advanced skills / experience using MS Excel (advanced functions) and MS PowerPoint.
• Proven Agile project management experience including use of agile tools (Jira or Azure Boards (ADO))
• demonstrated through leading successful delivery of internal and partnership initiatives.
• Proficient in tracking and chasing resolution to project issues, risks and actions.
• Results oriented and bias for action and execution.
• Sound problem-solving and analytical skills.
• Skillful in adopting corporate project management standards (which incorporate PMI standards), IT controls, risk and regulatory requirements.
• Confident in the ability to communicate and negotiate complex and sensitive issues effectively and persuasively with stakeholders at all levels.
• Strong analytical skills with proven ability to identify problems and potential solutions.
• Adept at navigating a matrixed environment, influence, inform, and collaborate with all levels of the organization.
• Strong communication skills to effectively share information, collaborate and drive results ensuring appropriate level of engagement from all members of the project team.
• Ability to easily process information from various sources and simplify the complex.
• Excellent organizational skills and ability to manage multiple priorities and meet deadlines.
• Self-starter with an ability to operate in a fast-paced environment and manage ambiguity.
• Thrive in a team environment and work well with others.
• Solid working knowledge of MS Office Suite including SharePoint and Teams, etc.

Nice to Haves:
• Experience in a large financial services firm or highly regulated industry a plus.
• Experience within a program / project management office (PMO).
• Experience with ServiceNow.

Tasks and Responsibilities:
• Responsible for administration of the Project Change Control process, ensuring change requests submitted are correct and fully complete, providing first-level review and challenge of requests submitted and processing them through closure.
• Responsible for administration of the Project Data Quality Processes to ensure project data is kept current and adheres to Program Reporting Governance requirements.
• Production and update of milestone charts, metrics and status information for high level reporting utilizing Azure Boards (ADO), MS Excel and MS PowerPoint.
• Project and program reporting and information distribution to relevant parties within agreed periods/time-scales.
• Effectively handle meeting minutes, document and collate actions.
• Configuration management; filing and maintenance of project documentation, keeping and tracking of various project deliverables.
• Work alongside and support the Program Manager / PMO to enable focus on business issues and demands.
• Provide training and guidance on Program Management processes, procedures, tools and standards.
• Manage own time and priorities within constraints set out by the Program Manager.
• Ensure adherence to project standards, IT controls, risk and regulatory requirements.
• Escalate in a timely manner to the appropriate party(ies) to address decisions needed, the removal of road blocks and other obstacles or constraints