Technical/Functional Skills
Telecom Experience CISCO, Jabber and ZOOM phone
Roles & Responsibilities
- Good experience in Telecom systems (Avaya, CISCO, Jabber).
- Administration of Avaya and Cisco call manager
- Experience on Jabber
- End user ticket handling Like: CISCO /AVAYA/ZOOM phones disabling issues, configurations, Phone firmware upgrades etc..
- Good experience handling the vendors calls
- Good understanding and experience on ZOOM Phones
- Idea in Migrating CISCO phones to ZOOM phone
- Understanding of ZOOM meeting platform.
- Good working experience on Excel, word and PPT