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Telecom Engineer
Intelliswift Software
Pleasanton, CA, USA
Description
Job Description
BS or MS in Computer Science or equivalent degree
8+ years of Telecom experience
3+ years of proven technical lead and CCaas experience
3 + years of proven technical lead and UCaas experience
Proficiency in Five 9 support, administration, migration
2 + years of proven experience with administering Five 9 contact center services.
Proficient in Avaya Telecom operations, administration, and support.
Working knowledge of Windows.
Strong communication and writing skills.
Should be able to write reports using various reports generation tools and languages.
Expert knowledge of Server patching (Window and Linux)
Prior experience in the insurance industry is a plus.
Five 9 or Avaya certifications desirable
Must Haves
Technical lead of the Five9 project (design, infrastructure setup, integration, testing, documentation, coordination, project tasks, implementation)
Contact center and administration.
Remote Telecom services and remote workforce support
Plan, organize, host technical discussions with Five9 and IT Cross-functional teams.
Expert in Avaya Telecom operations/systems
Provide weekly project status / report to IT Ops
Provide knowledge transfer to the Telecom team.
Required Skills: Buyer, Purchaser, Procurement, FAR, DFAR, SAP
Key Skills
Avaya Products
Network Design
SAP
Five9
Education
Any Graduate
Apply Now
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Posted On:
16-Dec-2024
Experience:
8+ years of experience
Openings:
1
Category:
Telecom Engineer
Tenure:
Flexible Position
Apply by cover letter
Cover Letter Text