Job Description:
MUST HAVE SKILLS:
- 2+ years User Acceptance Testing on the BUSINESS PROCESS side. This is not SW UAT.
- Experience with AS400 / RxCLAIM – Must have strong understanding & knowledge of RxClaim.
- Manual with some Automation testing required.
- 2+ years performing business process and data analysis.
Primary Responsibilities:
- Participate in User Acceptance testing for multiple applications on varying platforms, including:
- Analyze and decompose business requirements to extract test requirements
- Developing / implementing / executing effective test plans and test cases
- Testing of system requirements and enhancements and/or fixes
- Analyzing data, researching & troubleshooting issues to define root cause and providing results
- Logging & tracking defects to closure
- Monitoring, measuring and communicating test results
- Help ensure new system requirements/enhancements/changes are tested thoroughly, accurately and delivered in a timely manner
- Create and prepare UAT documentation, communication, and process workflow
- Provide consistent and repeatable testing process for UAT; may work with business analyst to execute test scenarios.
- Work closely with Project Team to identify risks early
- Improve processes and reduce post implementation issues
- Create and maintain documentation, communication, and process workflow
- Other tasks may include: support other project testing as needed, running reports and pulling data from the RxCLAIM system for audits on pharmacy claims data, making recommendations to the development team to improve the system and using query language to create the reports from various relational databases
- Project management skills – manage multiple priorities
Typical Day:
- Review business requirements and create test scenarios based on system enhancements/requirements, provide consistent testing process, write test plans and scripts, execute test scenarios, log and track defects and work with business analysts to research & resolve issues. Analyze and query data from RXCLAIM AS400 and/or upload into the databases.
Requirements:
- Bachelor's degree or 2+ years of equivalent experience
- 2+ year of User Acceptance testing experience for enterprise-level applications, including writing test cases from business requirement and executing/validating test results
- IBM AS400 / RxCLAIM - Strong understanding & knowledge of RxCLAIM
- 2+ years of experience performing business process and data analysis
- Intermediate level proficiency: MS Office Suite, Excel, Word, PowerPoint
- Experience with developing process documentation and process improvement workflow
- Ability to understand and clearly articulate business and system functionality requirements and/or process flows as it relates to test cases and test results
- Experience with handling multiple projects simultaneously and in a fast-paced environment
- Must be able to work flexible schedule during holidays & peak period (November through January)
Preferred Qualifications:
Familiarity with MODs testing
- Healthcare insurance or claims experience
- Intermediate proficiency level in MS Access
- Strong understanding of Claims Admin workflows and processes
Soft skills:
- Excellent interpersonal skills at both individual and team level
- Excellent written and verbal communication skills
- Strong analytical and organizational skills