Description

Responsibilities of the Role

 

•Setup & own the design practice with product & engineering to craft simple and intuitive user experiences for our customers.

•Understand the current platform, map out user journeys, document the information architecture and work with the business and product teams to gain a deep understan

ding of value prop to different types of customers and user personas.

•Interact with key customers, conduct interviews, build prototypes, etc., towards understanding customer problems and building the right solutions.

•Research established software tools used in the transportation, maintenance & repair industry and incorporate patterns and solutions to create familiar experiences for our customers.

•Design and produce high fidelity specifications for the engineering team and collaborate during build-out.

•Incorporate a data-oriented approach for measuring success & impact of solutions (user analytics, A/B testing, etc.)

•Craft a design system and iteratively work towards migrating existing interfaces, work with engineers for adoption.

•Ownership of branding and design of all outward facing communications including email notifications, release notes, product documentation, etc

Key Skills
Education

Any Graduate

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