UX Designer

Job Description

You are a UX leader curious about helping business customers make sense of and manage their finances.
Our team is committed to providing the best digital experience for our customers
Through collaboration we can deliver the best customer experience across our digital platforms
Please note we have three opportunities.

On any given week you will
Manage several projects autonomously with overview from the Experience Design Lead
Work with Experience Designers and Lead to create and implement a cohesive UX strategy for our Business Banking products
Assist Lead to scope, plan and provide estimates for your projects
Use the digital strategy to deliver customer-centric experiences through the creation of decision trees, UI flows, wireframes and interactive prototypes including detailed documentation
Using data and exploratory research you’ll understand the customer and business drivers behind the products you’re designing, to deliver measurable outcomes
Manage stakeholders including diverse groups including Product Owners, Dev/Engineering, Sales, Marketing, Legal and Compliance representatives
Work closely with delivery teams to ensure design assets and specifications fit with their requirements, including Product Owners and Dev/Engineering teams, some based remotely
We are interested to hear from people who have
Expert knowledge of customer centred design balanced with commercial acumen
Strong communication skills with demonstrated success presenting design in a clear and persuasive manner
Confident cross-functional stakeholder management and influencing skills
Strong problem-solving, conceptual and design skills to drive solutions at all levels of detail across responsive web platforms
You are comfortable designing across web, responsive mobile and native apps.
An ability to visualise solutions in appropriate ways: e.g. flows, free-hand sketching, white-board facilitation, wire framing and prototyping
Experience using customer research, usability testing, behavioural or digital analytics to drive and enhance design optimisation
Skills in information architecture, task flow and/or decision tree mapping Experience designing for complex, transactional consumer interfaces across multiple devices
Experience successfully planning and managing UX project delivery within an Agile development framework to agreed timeframes and budgets