Job Description:
15-20 + years of relevant experience in Corporate / Wholesale Lending with large Banks or technology providers or Service/BPO providers
Roles and Responsibilities
Provide strategic leadership to align the ODC's goals with the overall objectives of the organization
Develop and communicate a clear vision for the ODC's growth, efficiency, and success
Lead and inspire a diverse team of professionals to achieve operational and organizational goals
2.Team Management:
Recruit, hire, train, and mentor a high-performing offshore team
Foster a collaborative and efficient work culture within the ODC
Conduct performance evaluations and provide constructive feedback to team members
3.Customer Management and Project Delivery:
Engage with customers to align on Scope of Work expectations in order to achieve financial and customer satisfaction objectives
Oversee the planning, execution, and delivery of projects from India delivery center. Projects will be located outside India and within India
Ensure that projects deliverables are completed on time, within scope, and budget and with quality