VMWare Infrastructure Administrator

Minimum Qualifications: 
•    Bachelor’s Degree in Information Technology is preferred
•    Certification in server platforms for Microsoft, Linux and Solaris as well as VMware Virtualization is desired
•    Five (5) years previous systems engineering experience
•    Operational experience with industry standard security protocols and procedures is desired
•    Minimum of five (5) years’ experience in server and storage infrastructure implementation and support
•    Minimum of five (5) years’ experience in data center operations
•    Extensive experience with VMware vSphere (version 7)
•    Working Knowledge of Server 2003, 2008/R2, 2012, 2016, 2019
•    Operational experience with an enterprise backup solution
•    Experience with Dell & HP Server Technologies
•    Minimum of two (2) years’ experience with Microsoft Azure AD connect and Office 365.
•    Infrastructure support including: Windows Server, vitalization, SAN/storage platforms, Active Directory (AD) and Shell scripting
•    Experience with Operational support (Tier 3) of: server (virtual & physical), storage, backup, and Active Directory
•    Excellent troubleshooting and logical skills along with a deep understanding of TCP/IP networking

Essential Functions: 
1.    Deploy, support, and maintain server infrastructure systems for optimal performance and efficiency.
2.    Assist in maintaining cloud-based enterprise solutions including Microsoft Azure / Office 365 (including SharePoint). 
3.    Provide Tier 2 and 3 End User Support, including responding to help desk ticket and reported incidents. Share on-call, off-hours support responsibilities with the team.
4.    Investigate, troubleshoot, facilitate, and report incidents resulting in outage or system failure, including comprehensive root cause analysis and development of recommendations and next steps for optimal incident management. 
5.    Assist with technology planning and operational goals, including development of project plans, coordination with hardware, software and solution purchasing, and daily health checks and monitoring for all systems. 
6.    Identify and document key policies, procedures, and governance for enterprise systems operations, including knowledge articles as needed. 
7.    Provide support and ongoing reinforcement of change management philosophies related to changes and advances in innovative business systems.
8.    Identify and document key policies, procedures, and governance for enterprise systems operations, including knowledge articles as needed