Workday HCM Manager

About the job

Are you looking to join a dynamic company that truly values their employees, offers great benefits, and has a “people first” culture? At ERPA, we encourage our employees to be innovative and welcome new ideas. Empathy, responsibility, passion, and agility are the values that ERPA emulates in the workplace and seeks in our employees.

ERPA is a client-centered technology services firm, modernizing and maximizing customer’s investment in Workday. Our team delivers holistic solutions for customers looking to maximize their Workday investment and elevate the user experience by offering on-going application management services, Phase X and follow-on solutions, analytics, and overall optimization.

Position Summary:

We have an exciting opportunity available for a HCM Manager to lead our Workday HCM team! This role will be responsible for ensuring the successful production support (post go-live) for HCM and one or more additional modules under the HCM umbrella such as: Core Compensation and Advanced Compensation (merit, bonus, stock), Benefits, Talent/Performance, Recruiting, and Learning.

As the HCM Manager, you should be comfortable troubleshooting and/or navigating Workday Security and be able to build custom reports. This role will actively contribute to the development of ERPA’s Workday AMS practice, and we’re looking for an innovative, strategic leader with the drive to make ERPA a Workday partner of choice.

Key Responsibilities:

• Manage Workday HCM Consultants and act as a lead consultant on multiple client engagements with limited direction
• Understand client business requirements and provide guidance throughout design, configuration and prototype; and assist clients with testing and move to production efforts
• Support clients during annual events as needed, such as: Annual Talent/Performance, Merit, Open Enrollment, ACA, etc.
• Partner with Engagement Managers to keep them informed of project status, changes, etc.
• Collaborate with cross-functional counterparts to ensure clear lines of communication and project alignment
• Accurately maintain forecast in a timely manner
• Partner with the Sales team and serve as a Subject Matter Expert while assisting with sales presentations, demos, and LOEs
• Stay up to date on industry knowledge, Workday enhancements, and advise on Workday best practices
• Build strong relationships with clients, gained through trust and exceptional customer service

Experience and Education Requirements:

• Minimum of three years of experience as a Workday HCM lead consultant at a partner firm is required.
• Previous supervisory experience is strongly preferred
• Employment is contingent upon successfully completing/passing all required Workday certification classes and exams, and Workday partner certification in Workday HCM must remain in Active status throughout employment with ERPA.
• Strong organizational skills are required. Must be able to manage multiple priorities and meet deadlines.
• Excellent verbal and written communication skills are required, along with a detailed understanding of Workday HCM processes and best practices to make appropriate implementation recommendations.
• Demonstrated ability to work independently as well as in a team environment, coupled with a desire to have fun while building something new (required)