3rd Line Support Network Engineer

Job Description

3rd Line Network Engineer

Basingstoke (Travel to customer site required)

Shift Working: 0700 – 1500 or 1100 – 1900

Our purpose is to make the world more sustainable by building trust in society through innovation. As an 3rd Line Network Engineer you will contribute to this by working with new technologies within a team that values the sharing of ideas to build a better service.

Your role will involve:

We are looking for a 3rd Line Network Engineer to join the Bengal Service Operations team. Your role will involve assisting high profile user community, daily contact with customers and stake holders utilising the IT Service Management Toolset. The monitoring of Event Management tooling, triage and escalation is critical to the role. 

Your transferable skills and experience:

• VCenter NSX-T 
• Cisco Firepower Management Centre
• Cisco IOS knowledge
• Cisco ISE
• Juniper Switches & JUNOS
• SolarWinds 
• Active Directory
• Windows Servers