Account Clerk

Job Requirements:
Knowledge of appropriate Encompass modules
Knowledge of Receiving and Auditing
The ability to gain knowledge of department functions and procedures
Ability for problem solving.
Ability to provide customer service with diplomacy and tact
Aptitude for business and mathematics

Supervisory Responsibilities/Direct Reports:
N/A

Difficulty of Work:
The work varies from day to day and involves some independent decision making, applying established
procedures and techniques.

Responsibility:
Incumbent receives general instructions and follows established procedures without further supervision
other than minimal need for assistance in performance of duties
Work is reviewed on a continuous basis to ensure compliance with established procedures.

Personal Work Relationships:
Works with all departments and program areas within IDOH as well as The Comptroller's office and
Department of Administration