Accounts Receivable Manager

The Credit and Accounts Receivable (AR) Specialist plays a vital role in managing the company’s high-level customer base

This position focuses on effective collections, reconciling complex billing disputes, and maintaining positive customer relationships, while ensuring proactive sales engagement and controlling past due receivables

This role also supports level II specialists in mentorship and best practices

The Credit and AR Specialist III is responsible for the company’s largest, most complex customer accounts

Key Responsibilities

Resolve past due and disputed items timely, maintaining customer relationships, meeting the team’s metrics consistently

Collaborate with customers, sales teams, and management to address various issues

Drive relationship excellence with customers, sales teams, and various stakeholders

Analyze information to determine the appropriate course of action

Ability to review and make decisions within ambiguous tasks

Mitigate customer risk through effective questioning, credit review, and setting appropriate credit limits