Adobe Solution Architect

KEY ACCOUNTABILITIES

* Align requirements to Customers approved patterns and socialise these internally and with the requesting business units.

* Solution Analysis and Change: Identify gaps in the existing patterns and provide options for meeting these through enhancements to the existing functionality supported

* Support implementation teams with understanding solutions and troubleshooting any issues encountered in implementation.

* Support PO / BA role in business Needs Identification: Engages with the business at an early stage to assess and define business needs. Drives reuse of existing capabilities over new / enhanced development.

* Support BA / PO in creation of process flows, JIRA user stories, Tealium/ Veeva suggestion/ and tagging BRDs.

* Creation and/or input into Standard Operating Procedures to ensure accuracy of documentation (Confluence).

* Engagement with Global Commercial IT teams to deliver new capabilities and patterns to support evolving business requirements across AZ's application architecture. 

REQUIRED SKILLS & EXPERIENCE

* Multi-channel digital marketing platforms (web, email and social), e.g. Adobe Experience Manager, Adobe Analytics, Adobe Campaign and Adobe Target

* Experience as a Solution Architect, especially working with higher customer management 

* Solid knowledge around state-of-the-art AEM setup for Sites and Assets

* solution architecture management in relation to omnichannel customer journeys to deliver right message on right channel at the right time

* Agile tools and methodologies inc. Jira

* Pharmaceutical business domain knowledge is desirable but not essential

* Strong interpersonal skills: Presentation, Communication, Facilitation, Influencing