Agile Scrum Master

Job Summary

Be an enthusiastic change agent and peer.

Build significant relationships with squad members and resolve most issues using your rapport and trust with squad members.

Adopt change and use it drives continuous learning and process improvements within the squads.
Continuously seek and act on feedback received to bring about positive changes.
Understand both the squad’s overall capacity and impediments that impact individual members of the squad. Work to create a team culture that values sustainable execution by not over-committing.
Coach the squad to provide input for squad level decision making to achieve a common goal.
Identify and work to resolve demeanor impediments as they arise.
Coach squad with knowledge and expertise as well as encourage experimentation to support their journey towards self-sufficiency.
Provide role (PO, QA, Dev, etc.) based coaching and proactively facilitate coaching session with the squad.
Coach the squad to consider how squad/product vision affects other squads we regularly interact with.
Create a safe environment for all ceremonies to encourage active participation from all squad members
Facilitate and mediate conflicts within the squad.
Lead the squad and promote positive change and the adoption of standard processes
Understands Agile and relevant frameworks (e.g., Kanban and Scrum) to increase the success of the squad
Figures out the best approach to implement projects (Scrum, Scrum-ban Kanban, etc.)
Possess a comprehensive understanding of Agile tools, techniques, principles and values and apply this knowledge to the squad.
Coach PO and squad to maintain a healthy and prioritized backlog with refined user stories
Successfully balance delivery timeframes and continuous iteration so that customer feedback is always incorporated.
Supervises the JIRA board and individuals stories, and tracks their status towards completion
Follows up with team members to ensure statuses are up today and stories are commented appropriately
Resolved blockers, and raises as needed
Ensure accurate and clear communications to partners and management with concise metrics and updates on progress, risks and impediments
Supports Product Owner on release planning
Coordinate movement of code between Development, Testing, UAT and Production environments and all related planning, resourcing and scheduling activities.

Facilitate and or Participate in Scrum of Scrums meetings to ensure the Squad and all involved are aligned on priorities, dependencies and timelines.

Project Manager Responsibilities

Work with the product owner and technical architects throughout an effort to define, groom, and prioritize scope to meet the given schedule, budget, and requirements, negotiating on budget constraints as vital.
Track projects against approved budgets and report on forecasts and variances, and coordinate actions to bring projects on or under budget unless a variance is approved
Support the iterative business planning process and assist in the development of new project concepts and estimates
Maintain & handle initiatives, projects, and staffing profiles within DTCC's Portfolio & Project Management (PPM) application.
Identify and secure resources required to complete the plan and supervise resource utilization by continuously analyzing staffing requirements and resource allocations
Provide periodic status updates (on scope, schedule, budget, risks, and issues) to project partners, management, and established governance groups
Ensure management remains abreast of status and hold them accountable for facilitating mitigation of risks and resolution of raised issues
Own the project roadmap / timeline, in coordination with other project partners
Optimally plan and track execution while maintaining constant contact with all project partner groups to coordinate the project landmarks.
Supervises the deliverables of other teams, including infrastructure support, and supervise the impacts to squad deliverables.
Track project actuals against defined achievements and revisit the over-all plan as and when vital
Understand and translate cross-team dependencies into concrete plans
Communicate information between project teams and partners to ensure alignment
Coordinate and ensure project documentation is updated, reviewed, and approved
Proactively identify, document, and lead risks & issues; plan for effective risk mitigation and raise to management as needed.
Resolve and follow up on issues in a timely manner
Inspire and lead through effective team management
Assist the squad with planning and carrying out the change management process

Qualifications

Experience in Agile Development, with Scrum Master (or similar) experience
Experience in Project Management (or similar experience)
Experience in managing large cross-functional teams, across multiple time zones
Experience with third-party vendors a plus
Experience managing software projects (IE, ServiceNow, BPM, etc.)
Experience with project compliance/governance processes
Experience with projects spanning multiple platforms
Bachelor's degree preferred a Master’s or equivalent experience
Minimum of 5 years of related experience
Scrum Master and PMP certification a plus
Previous financial corporation experience a plus