Airport Network Engineer

Position Purpose:

This Network Engineer with wireless expertise will work in our NOC and will be required to maintain a reliable, secure, and efficient wired and wireless data communications network. The ideal candidate will have a background in managing wireless network equipment, which includes installing, configuring, and maintaining it within a variety of parameters. This professional will also be knowledgeable about industry Wired and Wi-Fi standards and best practices.

Responsibilities:

• Installing any necessary hardware or software, including those for backups or to monitor system performance.
• Troubleshooting tasks to prevent downtime.
• Providing solutions for upgrade management
• Developing plans to address consistent wireless network problems.
• Planning for future strategies and initiatives to keep the network operating at high performance.
• Collaborating with vendors and network managers on implementation and deployment
• Installing and managing firewalls and other network security protections
• Training in-house staff on wireless technologies, if applicable
• Putting solutions in place to continuously test network performance.
• Testing and modifying equipment as needed.
• Configure and deploying CISCO switches and access points appropriately and effectively.
• Conducting site surveys

Training & Development:

·        Strong research and troubleshooting skills

·        Stay current on all Wireless technology platforms and systems to ensure the users get the requirement functionality to perform their job.

Support:

·   Respond, resolve, or ensure wireless and network issues are resolved when assigned by the Service Desk

·        Write technical and end-user documentation for assigned projects

·        Provide all necessary system, maintenance, and disaster recovery plan documents.

·  Perform system installation support and ensure all necessary system security requirements.

·       Responsible for researching and problem resolution and must coordinate activities with IT support staff as required and document findings.

·        Maintain software licenses and maintenance support from software vendors

·        Follow division team handbook, policies and procedures, software standards, software development lifecycle and change management

·        Work collaboratively with others to achieve team and organizational goals; prioritize projects and/or tasks; provide constructive input to achieve team goals

·        Deliver a customer-focused, responsive service to customers; support efforts to enhance business efficiency and effectiveness; demonstrate a positive, “can-do” attitude; respond constructively to new information, changing conditions, and unexpected obstacles

·         Prepare management reports related to system audit, availability and performance as needed.

·        Submit appropriate change order documentation for moves, adds, and changes of the systems

·        Perform other related duties incidental to the work described herein.

Decision-Making

• Decision Making
• Selects from multiple procedures and methods to accomplish tasks. Follows standardized procedures and written instructions to accomplish assigned tasks.

Leadership Provided

• Serves as a technical resource or mentor to other employees. May lead or instruct less experienced workers in high level or technical jobs.
• May give presentations to upper management on upgrades and server improvements and findings.

Knowledge, Skills & Abilities

·       Proven experience in a network engineer role

·       Hands on experience in networking, routing, switching, and wireless

·       Excellent knowledge of best practices around management, control, and monitoring of wi-fi network infrastructures

·       Experience with Cisco wireless land controllers, implementation, troubleshooting, and problem resolution

·       Ability to set up and configure network devices such as access points

·       Great at organizing, prioritizing, and multitasking

·       Cisco training and certifications

·       CWNA training and certification a plus

·       Evening and overnight hours are required, and weekend work may be required

Minimum Qualifications – Education and Experience

• Bachelor’s degree in computer science or engineering or related field (Equivalent professional experience may be considered for substitution for the required degree on an exception basis).   5 years of server experience. 

Preferred Education & Experience

• Master’s degree in computer science or engineering (equivalent professional experience may be considered for substitution for the master’s degree on an exception basis) with 5-8 years' of directly related professional work.

Certifications

• Cisco CCNA, CCIE Wireless, CCNP, and ITIL highly desired
• Candidate must have current driver’s license.
• Essential Capabilities and Work Environment
• Candidate may be required to lift 40lbs and stand or walk for long periods of time.
• Candidate must have the ability to work flexible hours including weekends or on-call rotation.

Non-Technical Skills

The applicant must be able to manage multiple projects and/or task concurrently.  Must be a self-starter and be able to use own judgment/initiative to undertake activities with minimal supervision.  The candidate must also have excellent oral and written communications skills as well as the ability to work alone or within a team environment.  Effective with department divisions and staff members serving as AIS Rep proving a liaison between assigned business unit.  Applicants employed in this position will be required to work extra hours, as needed, and to be on-call for scheduled after-hour emergencies and respond to after-hours emergencies as needed.

Organization Expectations:

The successful candidate must be able to work collaboratively with others to achieve team and organizational goals; prioritize projects and/or task; provide constructive input to achieve team goals; deliver and customer-focused, responsive services to customers; support efforts to enhance business efficiency and effectiveness; demonstrate a positive, "can-do" attitude; respond constructively to new information, changing conditions, and unexpected obstacles.  Support and assist with achieving the Strategic Objectives and Goals of the Department