Description

What you'll get to do...

  • Support Services analytics and business partners by understanding their goals and objectives, developing analytic requirements, providing answers to business questions, making recommendations, and joining forces in driving business improvement, and optimization
  • Build end-to-end reporting solutions from multiple data structures and sources. Support the design, development and implementation of enterprise-wide views, dashboards, and custom reporting
  • Your data visualization expertise will be applied through building and maintaining rich, dynamic analytic dashboards; displaying results in easy-to-consume reports that help our partners understand their business, and its drivers
  • Connect product usage, customer, sales, traffic, renewals, and churn data to get a complete picture of our customers’ experience with our products
  • Provide support across various orgs including product analytics, website analytics, and experimentation enablement

Your experience should include...

  • 3+ years of relevant work experience or education in analytics, preferably in SaaS/subscription space
  • Expertise using SQL to discover, aggregate, and extract data
  • Strong experience with Tableau, Amazon Web Services (Athena, Redshift, QuickSight)
  • Learning mindset and adaptable to emerging technology (GenAI, ChatGPT, Copilot etc.) to improve process and efficiency
  • Familiarity with analytical techniques, including trend analysis, forecasting, and experiment design

Education

Any Graduate