Description

Job description
Support engineer shall be responsible for upgradation of Operating System of the servers covered under Antivirus, Endpoint DLP, ATP, SMG, SMS etc.

Support engineer shall assist in analysis of Security Audit recommendations on the applications/databases of Antivirus, Endpoint DLP, SPS, SMS, SMG and ATP solution and after analysis, implementation of security

shall be responsible to provide all the functionalities which the SPS/SMS/Symantec critical system protection software/supports.

Responsibilities:
Configuration and patching of all OS and application on regular basis as per Bank’s policy
Trouble shoots faults & problem resolution
provide all the functionalities which the SPS/SMS/Symantec critical system protection software/supports
Escalation with Dynacons Systems and solutions Ltd s/Service Providers/ OEM for any failures, response and issues
Proactive monitoring of devices/servers/ utilization, CPU utilization, memory utilization,bandwidth/link utilization, errors, space and services on servers, connections etc. and perform corrective actions.

Education

Bachelor's degree in Computer Science